Investing in new technology with Tevalis is more than just the software and hardware purchased. It’s also an investment in the commitment from our teams, ensuring that you can maximise your new technology ecosystem by offering support and advice on a range of other products and services.
Our solutions consultants are highly knowledgeable and focused on determining the ideal digital strategy and hospitality technology for your business. Outline your current needs and future goals and together we’ll identify how our EPOS, Enterprise, and Integrated technology will add value to your business operations.
During the implementation of your new system, our project managers will be your main point of contact throughout the deployment process. Your assigned project manager will work alongside you and your team to plan your project, ensuring all necessary provisions are in place and that the finished outcome meets your objectives.
Our in-house Support teams cover all technical software and hardware support. We have 1st Line, 2nd Line, and 3rd Line Development, Integrations, and Stock support teams; Tevalis EPOS is installed with remote access, meaning our technicians can solve any issues or make changes over the phone. We’re available 24 hours a day, 364 days a year, ensuring you are always trading and supported by best-in-class after-sales care.
