Keep customers happy and orders moving even at busiest times

Customer-focused Quick Service Technology Systems

Quick service restaurants (QSR) are all about keeping customers moving, and fast. Orders need to be taken quickly, and payments can’t create queues.

Kitchens need a clear view of what’s coming through and customers need to know when their order is ready.

Tevalis connects EPOS, kiosk ordering, payments, kitchen management and stock with integrations into delivery to enable a smooth and efficient system, designed specifically for quick service operations.

Business Analytics provide head office with visibility across a full estate while individual locations can continue to manage day-to-day operations.

Want your restaurant to run smoothly every night?

Quick Service Restaurant TECHNOLOGY

Handle on-site and takeaway orders seamlessly

Whether you’re running a coffee shop, takeaway or a multi-site QSR operation, the technology can be built around how your customers order and how your team work.

EPOS, handheld ordering and self-service kiosks can work together to handle demand, while integrated payments reduce unnecessary steps at the point of sale.

For businesses with takeaway and delivery channels, third-party integrations can bring additional orders into the wider operation.

Benefits for quick service restaurants using Tevalis

Make ordering simple for customers

Establish a quick and straightforward ordering process at self-service kiosks configured around your menu and brand, with collection screens to show progress of orders.

Serve more customers at busy times

Give customers more ways to order without creating queues at the counter with handheld and EPOS wall, counter and freestanding self-service kiosks.

Keep orders moving through the kitchen

Send orders directly to the right preparation areas and give kitchen teams a clear view of what needs making and when.

Increase customer spend with promotions

Use automated processes on self-service kiosks to prompt customers to add extra items onto their orders and increase spend.

Tempt customers back for return visits

Faster and more accessible service and loyalty feedback tools can help turn one-off visits into repeat ones, strengthening customer loyalty and revenue.

Keep every site consistent

Manage menus, prices, promotions and system settings centrally rather than making changes site by site.

Trusted by leading quick service restaurants

Partners with leading quick service restaurant technology platforms

We work in partnership with 200+ expert industry-leading hospitality tech specialists, including payment services, mobile ordering, delivery and reservation systems, integrating their technology seamlessly into one bespoke solution for you.

Quick service restaurant technology partners include:

2,500+

Clients globally

200+

Integrations

£3bn+

Processed yearly

40

Countries supported

More than the numbers

Discover the expertise, technology and service behind our success.

Join the 8,000+ businesses using Tevalis

“Kiosks was one of the main drivers for us when looking for an EPOS system. Tevalis seemed to have a really good handle on it. They were fast, efficient and gave us the flexibility to tailor it to our own concept.”
“The Tevalis data enabled us to look at the busy times of the market and the slower times. It helped us look at our ability to stay open on days when we ordinarily would have closed. That’s why we switched from closing on Sundays to opening on Sundays and closing on Mondays.”
“Our menus change three or four times a year, so we need a system that can cope with that easily. We can create new recipes, new menus, new pricing and the buttons on the tills, but it doesn’t go live until we need it to.”

How our expertise has helped quick service restaurants run more efficiently

Westmoreland Family – Faster service for busy motorway services sites

Westmorland cook real food and sell exceptional produce in motorway service areas across multiple sites and needed comprehensive hospitality technology with the capacity to adapt and grow alongside the business.

Self-service kiosks and kitchen management systems, integrated with technologies for precise stock management, swift and easy payments and an intuitive loyalty platform, provided a comprehensive digital hospitality system with the scalability and agility needed for rollout across all sites.

Watch their story Read case study

Individuality for traders – oversight and overall control for food hall operators

Chester Market wanted to gather and analyse data related to sales, customer behaviour and other relevant information to make informed decisions on rent calculations, future planning, opening hours adjustment, and other strategic initiatives.

Tevalis provided a robust, user-friendly system, with each business fitted with user-friendly EPOS terminals and efficient menu management, empowering traders to thrive in a dynamic market .

Watch their story Read case study

Ready to support you 24/7

Support teams covering all technical software and hardware.
Ability to access systems remotely to resolve issues.

Available 24 hours, 364 days a year to ensure you are always trading.

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FAQs

Tevalis EPOS is designed by hospitality, for hospitality.

Over two decades, that’s meant building the system through direct consultation with operators and industry professionals, not just software developers guessing what a busy service actually needs.

It connects the parts of the operation into one core easy to use system, order taking, payments, table management, stock and reporting.

And because it’s built to integrate with the platforms you already use, from payment providers to reservations and workforce management, it can grow alongside the technology you choose next.

Our expert team at Tevalis will help identify this for you. Our solutions consultants are highly-knowledgeable and focussed on determining the ideal digital strategy and hospitality technology for your business.

We will assess both your current needs and future goals to identify together how of EPOS, operations and back-of-house integrated technology can add efficiencies and value to your business operations.

Yes. Our expert team will consider every detail of your products, functions and visual aesthetic to create a customised EOPS designed to fulfil your business needs.

The time depends upon the scale of your business and the number of outlets, systems and integrations required.

You will be assigned a dedicated project manager who will support throughout implementation, and receive a detailed handover from the solutions consultant team who will then work alongside you and your team to plan your project, ensuring all necessary provisions are in place and that the finished outcomes meet your objectives.

Yes, but we know switching EPOS provider is a big decision.

We start by understanding exactly where your current system is letting you down and design a bespoke EPOS system which not only overcomes those issues, but brings real benefits to your business.

Customers often turn to us as their EPOS has become unreliable and slow – or is simply too complicated and another headache alongside the demands of running a hospitality business.

We’ll advise you through every stage of the move, so switching feels like a supported process rather than something you’re managing alone on top of running your business.

We use the latest hardware which is built for longevity, and customisable layouts for simplified processes.

Yes, it certainly can. Our flexible EPOS can be found in many different businesses within the hospitality sector due to its varied features and setup functionally. By understand your business needs and challenges, our EPOS can be set up to match different business models, against different estate sizes and brands.

Our team can advise on all aspects to ensure your system helps you overcome your challenges and operate as efficiently as possible,

For example, a restaurant needs reservations, table management and kitchen order routing built around full table service, whereas the tech stack and integrations for a takeaway or fast-food operation needs a completely different set up. Rather than one fixed setup, the system’s configured around how your specific business actually runs.

Yes. Our EPOS can be customed to minimise button pressing and reduce transaction speeds by up to 50%. The system is designed to keep the number of taps and button presses to a minimum, so staff aren’t clicking through several screens to process something simple. Less time per transaction means shorter queues at the bar and faster table turns during your busiest periods.

Our partners offer pay-at-table options for an effortless experience, and you can reduce your average payment process to just 20 seconds with seamlessly integrated payment service providers.

There is no set cost for our technology. We will determine your exact requirements and business needs and build the right system from there. This includes different hardware needs, features and functions that require bespoke development, and integrations with third-party providers. Once these discussions are complete, a tailored price will be quoted.

Keep your restaurant running smoothly

Talk to our team about a technology solution built around your operation