A food hall is more than several businesses sharing one roof, it’s where people come together as much as they come to eat.
Each trader needs to run their own operation their own way, and the customer shouldn’t have to think about where one ends and another begins, while the operator still needs to see how the whole venue is performing.
Tevalis connects EPOS, ordering, payments and kitchen operations across every trader, so each one gets the tools to run things their way day to day, and operators get one clear view of sales, commissions and performance across the venue.
Food Hall TECHNOLOGY
Food halls have peak periods of high customer numbers and orders and traders need easy ordering and payment systems including EPOS, handhelds, kiosks and mobile to offer the best customer service.
Tevalis’ food hall systems will allow customers to order from multiple traders in a single transaction, directing orders and revenue automatically to the correct outlet.
Individual traders have control of their own operation, whilst centralised reporting across the entire food hall gives operators central oversight, tracking commissions, sales and performance by individual traders.
Take and process high volumes of orders quickly, whether customers order at a till, kiosk or on their mobile. Give people more ways to order while helping traders keep service moving when the food hall gets busy.
Make it easier for groups who don’t all want the same thing. Multi-basket ordering lets customers order across different brands and outlets in a single transaction, with orders and revenue directed to the right traders.
Send orders from front of house to the right prep point, giving teams a clear view of what needs doing, helping speed up communication and service at busy times.
Connect pager and buzzer systems to help reduce queues and alert staff when a table’s food is ready to ensure food arrives fresh and hot.
Give individual traders the tools to manage their own operation while maintaining central visibility across the venue. Track sales and commissions by trader without relying on separate systems and manual reporting.
See sales and performance across individual outlets and the wider food hall with centralised reporting of what’s happening across the venue, while traders can access the information relevant to their own business.
Flexible EPOS that streamlines service, boosts efficiency and drives sales revenue growth.
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Manage stock, wastage, procurement and transfers in real time across every site.
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Streamline kitchen operations with instant orders, alerts and clear prep management.
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Swift and easy ordering, direct to kitchen so customers order, eat and pay quicker.
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Complete control, detailed reporting, and simplified processes across all sites.
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Make smarter decisions with automated reports, live data and customisable dashboard.
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We work in partnership with 200+ expert industry-leading hospitality tech specialists, including payment services, mobile ordering, delivery and reservation systems, integrating their technology seamlessly into one bespoke solution for you.
Food hall technology partners include:
2,500+
Clients globally
200+
Integrations
£3bn+
Processed yearly
40
Countries supported
Discover the expertise, technology and service behind our success.
Chester Market wanted to gather and analyse data related to sales, customer behaviour and other relevant information to make informed decisions on rent calculations, future planning, opening hours adjustment, and other strategic initiatives.
Tevalis provided a robust, user-friendly system, with each business fitted with user-friendly EPOS terminals and efficient menu management, empowering traders to thrive in a dynamic market .
Support teams covering all technical software and hardware.
Ability to access systems remotely to resolve issues.
Available 24 hours, 364 days a year to ensure you are always trading.
Tevalis EPOS is designed for hospitality, by hospitality.
Over two decades, that’s meant building the system through direct consultation with operators and industry professionals, not just software developers guessing what a busy service actually needs.
It connects the parts of the operation into one core easy to use system, order taking, payments, table management, stock and reporting.
And because it’s built to integrate with the platforms you already use, from payment providers to reservations and workforce management, it can grow alongside the technology you choose next.
Our expert team at Tevalis will help identify this for you. Our solutions consultants are highly-knowledgeable and focussed on determining the ideal digital strategy and hospitality technology for your business.
We will assess both your current needs and future goals to identify together how of EPOS, operations and back-of-house integrated technology can add efficiencies and value to your business operations.
Yes. Our expert team will consider every detail of your products, functions and visual aesthetic to create a customised EOPS designed to fulfil your business needs.
The time depends upon the scale of your business and the number of outlets, systems and integrations required.
You will be assigned a dedicated project manager who will support throughout implementation, and receive a detailed handover from the solutions consultant team who will then work alongside you and your team to plan your project, ensuring all necessary provisions are in place and that the finished outcomes meet your objectives.
Yes, but we know switching EPOS provider is a big decision.
We start by understanding exactly where your current system is letting you down and design a bespoke EPOS system which not only overcomes those issues, but brings real benefits to your business.
Customers often turn to us as their EPOS has become unreliable and slow – or is simply too complicated and another headache alongside the demands of running a hospitality business.
We’ll advise you through every stage of the move, so switching feels like a supported process rather than something you’re managing alone on top of running your business.
We use the latest hardware which is built for longevity, and customisable layouts for simplified processes.
Yes, it certainly can. Our flexible EPOS can be found in many different businesses within the hospitality sector due to its varied features and setup functionally. By understand your business needs and challenges, our EPOS can be set up to match different business models, against different estate sizes and brands.
Our team can advise on all aspects to ensure your system helps you overcome your challenges and operate as efficiently as possible,
For example, a restaurant needs reservations, table management and kitchen order routing built around full table service, whereas the tech stack and integrations for a takeaway or fast-food operation needs a completely different set up. Rather than one fixed setup, the system’s configured around how your specific business actually runs.
Yes. Our EPOS can be customed to minimise button pressing and reduce transaction speeds by up to 50%. The system is designed to keep the number of taps and button presses to a minimum, so staff aren’t clicking through several screens to process something simple. Less time per transaction means shorter queues at the bar and faster table turns during your busiest periods.
Our partners offer pay-at-table options for an effortless experience, and you can reduce your average payment process to just 20 seconds with seamlessly integrated payment service providers.
There is no set cost for our technology. We will determine your exact requirements and business needs and build the right system from there. This includes different hardware needs, features and functions that require bespoke development, and integrations with third-party providers. Once these discussions are complete, a tailored price will be quoted.
Talk to our team about a technology solution built around your operation
