A busy kitchen lives or dies on communication. A ticket handled wrong, a dish sent out of sequence, or a server chasing an order that’s already plated, all cost time your team doesn’t have during a busy service.
The Tevalis Kitchen Management System (KMS) gives every station a clear, real-time view of what’s coming, what’s in progress and what’s ready.
Orders taken at the POS or on a handheld appear on screen the moment they’re placed, with no re-keying and no lag between front of house and kitchen. Tickets can be shown as single items, a full list, or however your kitchen works, with colour-coded warnings to flag anything that’s running late before it becomes a problem on the pass.
As your kitchen changes, whether that’s a new menu, or product, or a different way of organising the pass, the system’s built to be reconfigured to your kitchen set up.
Choose from single item view, list view, consolidated view or ticket view, and customise fonts, colours and layout to suit how your team works the pass.
Tickets are automatically prioritised, so nothing sits waiting that shouldn’t be. Colour-coded warning and late flags show a ticket running behind before it becomes a problem.
Orders taken on EPOS or mPOS appear on screen instantly. Items can be bumped individually as completed, or a whole ticket bumped in one go once it’s ready.
Online orders from integrated delivery platforms appear on the same screens as in-venue orders, clearly identified and prioritised, so your kitchen isn’t running two separate processes for the same service.
Synced with Tevalis Business Analytics, KPIs and productivity data are available by staff member and by site, so you can see where service is running smoothly and where it isn’t, not just guessing from how busy it feels.
Order collection screens display finished orders clearly and in real time, so staff and customers aren’t relying on handwritten tickets or a shouted order number. During peak periods, that means fewer mistakes and less confusion at the point customers get their food.
2500+
Clients globally
200+
Integrations
£3bn+
Processed yearly
40
Countries supported
Discover the expertise, technology and service behind our success.
Providing premium dining experiences across various iconic landmark venues, Parogon Group prides itself of exceptional levels of service and food – and therefore needs the best hospitality technology in place behind the scenes.
The Tevalis Kitchen Management System ensured an improved customer journey, introducing handheld ordering technology to increase speed of service, providing increased kitchen efficiency through simplified management processes, and business reporting offering granular detail and data.
Lulu Wild’ needed a more connected system with integrated technology in key business areas such as reservations, management of menus and stock and inventory management. More granular reporting was also needed to monitor the business performance and growth.
A robust yet easy-to-use EPOS and intuitive handheld ordering systems allow them to serve their customers quickly and efficiently, with technology also ensuring they have essential data on sales and stock to hand, ultimately saving time and money.
Key features include:
Yes. Orders taken on Tevalis EPOS or mPOS appear on the kitchen screen the moment they’re placed, so front of house and kitchen are always working from the same information, without anyone re-entering anything by hand.
Yes. You can choose between single item, list, consolidated or ticket views, and customise fonts and colours to match your setup. It’s built to fit your kitchen’s workflow, rather than asking your kitchen to adapt to it.
Yes. Orders from integrated delivery platforms appear on the same screens as orders taken in venue, clearly identified so your kitchen can prioritise across both without running two separate systems side by side.
