Tevalis Self Service Kiosks enable customers to browse the all options at their own pace, choose eat-in or takeaway, customise their order, respond to relevant upsell prompts, review their basket and pay.
Behind the scenes, the order becomes part of a connected service as Kiosks can work alongside Tevalis EPOS, Kitchen Management Systems and Order Collection Screens, to move the order through preparation and collection as a single process.
As the customer journey can be configured around your operation and branding, you can add or remove steps depending on how you want customers to order, rather than forcing every venue through the same fixed journey.
More customers can browse, order and pay at the same time, essential during busiest periods to ease the pressure on the till and allow your team to focus on service and other tasks.
Prompt customers with relevant additional products as they order, while the visual menu encourages further browsing. Customers can see their basket and make changes before paying.
Choose the stages your customers see, from initial landing screen and eat-in or takeaway selection through to ordering, upselling, basket review, payment and collection. Add and remove steps to suit.
Orders from kiosks move immediately into the kitchen workflow for preparation, with collection screens providing clear information when they’re ready, using Kitchen Management and Order Collection Screens.
Kiosks offer a self-service journey from browsing through to payment – with customers able to check their basket and make changes before confirming their order.
Tevalis kiosks come in all shapes and size, wall-mounted, free-standing and counter-mounted formats, with options including vertical or horizontal displays and single or double-sided configurations.
2,500+
Clients globally
200+
Integrations
£3bn+
Processed yearly
40
Countries supported
Discover the expertise, technology and service behind our success.
Westmorland cook real food and sell exceptional produce in motorway service areas across multiple sites and needed comprehensive hospitality technology with the capacity to adapt and grow alongside the business.
Self-service kiosks and kitchen management systems, integrated with technologies for precise stock management, swift and easy payments and an intuitive loyalty platform, provided a comprehensive digital hospitality system with the scalability and agility needed for rollout across all sites.
Key features include;
Customers can browse products, build their order, choose options such as eat-in or takeaway, respond to upsell prompts, review and amend their basket and pay through a connected payment terminal.
The exact journey can be configured around your operation, with stages added or removed depending on how you want customers to order.
Yes. The kiosk journey can be configured around your brand and operation. Landing screens can display branded imagery or video, while Tevalis’ in-house development team can add or remove stages from the customer journey to suit the way your venue works.
Yes. Kiosk orders connect through to Kitchen Management Systems and Order Collection Screens, so they become part of the same kitchen workflow rather than a separate order stream for your team to manage.
Yes. Tevalis kiosks can include connected card payment as part of the ordering journey. Optional components include NFC scanning, thermal printing, barcode scanning, an ADA/DDA PIN pad and a camera, depending on the setup required.
Tevalis offers wall-mounted, free-standing and counter-mounted kiosk options. Different configurations are available depending on the venue and space, including vertical or horizontal screens and single or double-sided options. Additional components can include card payment, NFC scanning, thermal printing, barcode scanning, an ADA/DDA PIN pad and a camera, depending on the setup required
They don’t have to. The useful thing about self-service is giving customers another way to order. Customers who want to order through a member of your team can still do so, while customers who prefer self-service can browse, order and pay independently. That can also free up team members to focus their attention elsewhere during busy periods.
Kiosks are built to support upselling through dedicated prompts and visual browsing, giving customers more opportunities to add to their order before they pay.
