Your EPOS already knows a lot about your customers. Customer Management helps you put that information to use.
Build a clearer picture of who your customers are, how they spend and when they visit, then use those insights to create more relevant communications, promotions and rewards.
From tailored loyalty schemes to birthday offers and vouchers, you can recognise your regular and big spenders and give customers more reasons to return.
Customer data can also be exported into your chosen email marketing platform, helping marketing teams build more targeted campaigns around actual customer behaviour.
Build customer profiles containing contact and account information alongside their spending and visiting behaviour, giving you a clearer picture of the people behind your transactions.
Understand details such as a customer’s most purchased items and most commonly visited sessions, helping you identify individual preferences and behaviours.
Export customer data into your chosen email marketing platform and use behavioural insights to create more targeted campaigns rather than sending the same message to everyone
Create different account levels and determine how customers earn points based on spend, including redemption values and bonus points.
Create promotions around occasions and customer activity, from birthday rewards to welcome messages when someone joins your loyalty scheme.
Connect with voucher management platforms to give customers another way to purchase and gift experiences.
2500+
Clients globally
200+
Integrations
£3bn+
Processed yearly
40
Countries supported
Discover the expertise, technology and service behind our success.
With 24 catering locations and five retail outlets on site, Colchester Zoo needed a technology solution which was simple for staff, would improve customer experience, and bring long-term business benefits.
Tevalis offered a complete, all-in-one solution, designing a bespoke visitor attraction technology system which offered both immediate and long-term advantages, including
26 EPOS terminals, Kitchen Management, Stock Management, Centralised Management, Business Analytics and payment, accounting and ticketing integrations.
Providing premium dining experiences across various iconic landmark venues, Parogon Group prides itself of exceptional levels of service and food – and therefore needs the best hospitality technology in place behind the scenes.
The Tevalis Kitchen Management System ensured an improved customer journey, introducing handheld ordering technology to increase speed of service, providing increased kitchen efficiency through simplified management processes, and business reporting offering granular detail and data.
The key features of Tevalis Customer Management include;
