For A&S Leisure Group, managing hospitality operations across five Napoleon’s Casino venues, alongside OEC and Owlerton Stadium in Sheffield, required more than independently run till systems. Teams needed a practical way to manage menus, stock, bookings, payments and reporting across the estate without relying on site-by-site manual processes.
Previously, data had to be collected on paper, checked by staff and sent to head office by post or fax. Product and price changes also required visits to individual sites, creating extra work, opportunities for human error and limited visibility for central teams.
Client:
Napoleon’s Casino
Industry:
Casinos
Scale:
Five Napoleon’s Casino venues, plus OEC and Owlerton Stadium
Challenge:
Manual reporting and disconnected site systems
The Challenge
The group needed a connected hospitality platform that could make accurate operational data available remotely. This would reduce the administration involved in head-office reporting and give teams a more reliable basis for managing sales, stock, wastage, complimentary items and transaction exceptions.
It also needed integrations that could improve the guest journey and day-to-day operations, including digital reservations, efficient payment processing and gaming-specific sales and spend tracking. The aim was to replace disconnected tools with a more dependable, traceable system.
“Before Tevalis, figures that we needed to send to our head office, running reports and exporting data, we had to collate on manual sheets.”
Craig Carrington-Allsop, Group Hospitality Manager, A&S Leisure Group Ltd
The Solution
Napoleon’s Casino selected Tevalis after being introduced to the platform at a restaurant trade show. Its EPoS platform, cloud-based management tools and integration capability offered the flexibility needed across the group’s varied venues.
Each site now uses Tevalis EPoS connected to Business Analytics, Centralised Management and Stock Management. Sales data flows automatically into reporting and stock processes, removing the need for teams to manually import information from separate till and inventory systems.
The ecosystem also connects with:
“With Tevalis, it allows us to instantly analyse the sales as all that data is pulled through automatically, including wastage and customer complimentaries.”
Craig Carrington-Allsop
The Result
Remote visibility for head office
Teams can export detailed information directly for central review, replacing manual collation and physical reporting. This gives head office faster access to data from across the estate.
Simpler stock and sales management
Integrated sales and stock data helps teams analyse performance in real time, including wastage and complimentary items. It reduces the need to manually combine till data with stock counts before identifying what needs attention.
More confidence in every transaction
Reporting on refunds, corrections and wastage gives teams stronger traceability. When a transaction needs checking, the relevant information is available without relying on manual records.
A platform that supports long-term growth
After 10 years as a Tevalis customer, A&S Leisure Group continues to use the platform across its estate. The scalable technology foundation gives the business more freedom to focus on future opportunities rather than maintaining disconnected systems.
“Tevalis offers high levels of security and traceability. We have reports that we can assess including refunds, error-correcting, and any wastage, which speeds up processes for the end user.”
Craig Carrington-Allsop
Bring systems together with reliable technology that gives teams greater control, clearer insight and the confidence to deliver a seamless experience, every time.
If your hospitality operation is managing disconnected systems, manual reporting or seasonal pressure, our team can help you find a solution built around the way your business works.
