At London Shuffle Club, the experience is built around play, food, drink and social connection. When guests are ready to order or pay, teams need to respond quickly so the technology supports the experience rather than interrupting it.
Its previous EPOS system made simple tasks take longer than they should. Staff were spending too much time processing orders, while limitations in reporting, stock control and data reliability made it harder for management to understand performance and plan confidently for expansion.
Client:
London Shuffle Club
Industry:
Competitive Socialising
Scale:
Growing London-based competitive socialising concept, with plans for expansion across Greater London and major UK cities
Challenge:
Slow order processing, unreliable data and limited scalability
The Challenge
As a competitive socialising concept with plans to expand across Greater London and other major UK cities, London Shuffle Club needed technology that could be replicated without losing the operational detail required at site level.
The business needed a connected system that would help teams manage orders, payments, stock and customer data more efficiently. It also needed clear reporting across the operation, helping the team understand daily trade, product margins and inventory performance without relying on incomplete or unreliable information.
“Before, we had some issues around productivity, so it was not the easiest system or the most flexible system for the team to use and meant it was wastage of time in terms of processing orders.”
Miguel Franco
The Solution
Tevalis worked with London Shuffle Club to plan and deliver a structured transition from its existing technology. The rollout was carefully communicated and managed, helping the team move from one system to another with a clear implementation process.
The new ecosystem connects Tevalis EPOS with Business Analytics, Stock Management, Centralised Management and CRM. This gives the business a connected foundation for operational reporting, stock control and future multi-site growth.
The platform also integrates with:
“I get automated reports every day, so I can see how much we traded on the previous day. Tevalis’ Stock Management tool also allows us to track our stock daily and export reports for auditing.”
Miguel Franco
The Result
A more efficient ordering and payment journey
Teams can take orders and payments directly where guests are, reducing unnecessary delay. This allows staff to focus on hospitality while guests spend more time enjoying the game and less time waiting to transact.
Greater confidence in stock and margin decisions
Daily stock visibility and product margin information help the team understand what is selling, monitor inventory and make informed decisions about menu design and performance.
Reliable data for everyday management
Automated daily reporting gives the team a clearer picture of trading performance without manually assembling data. This provides practical insight for operational and commercial decisions.
A scalable foundation for new venues
With a connected, replicable technology setup, London Shuffle Club can plan future sites with more confidence. Its teams can focus on the complexity of opening and operating a new concept, rather than rebuilding a disconnected technology stack each time.
“The last thing when you go into a venue is to spend a lot of time trying to order or trying to pay… Tevalis allowed us to reduce the time of those interactions.”
Miguel Franco
Bring systems together with reliable technology that gives teams greater control, clearer insight and the confidence to deliver a seamless experience, every time.
If your hospitality operation is managing disconnected systems, manual reporting or seasonal pressure, our team can help you find a solution built around the way your business works.
