Running service well means keeping track of a lot at once: what’s selling, what’s in stock, who’s working, and what’s happening at every table, usually across more than one system.
Tevalis EPOS brings all of that together. Orders, payments, table management and stock all run through the same system.
Using simple, fully tailored processes, you can boost efficiency and empower your teams by giving them more time on what they do best, offering great service to your customers.
And as your business grows, whether that’s more sites, more staff or new ways for customers to order, the system grows with it rather than restrict you.
STAY IN CONTROL, ACROSS EVERY SITE
YOUR SYSTEMS, ALL CONNECTED
SEE THE STORY BEHIND THE NUMBERS
SUPPORT THAT DOESN’T CLOCK OFF
Customise your system entirely in terms of visual design, user interface and specialist integrations to meet the needs of your teams.
Bring all systems together from reservation and ordering to payments and service, keeping the customer journey as frictionless as possible.
Update prices, promotions, VAT rates, currencies and user permissions at one site or across the estate from a central system.
Use in-depth data and business analytics on sales trends and customer behaviour to tailor the customer experience and make proactive and informed decisions.
Keep close control of stock, analyse daily sales against labour costs, keep accurate track of spending, change systems remotely and view performance across the estate.
Increase customer spend through handheld ordering and self-service kiosks with automated promotions and loyalty tools to turn one-off visits into repeat ones.
2500+
Clients globally
200+
Integrations
£3bn+
Processed yearly
40
Countries supported
Discover the expertise, technology and service behind our success.
Lane7 operates competitive socialising venues across the UK and Europe, spanning multiple concepts including Lane7, Gutterball and LevelX.
Tevalis provides the connected technology to support its growing estate, with 98 POS terminals, 103 mPOS devices and 50 kitchen display systems, alongside integrated hospitality technology.
The solution connects EPOS with platforms including Dojo, BookedIt and Procurement Wizard, supported by Tevalis Business Analytics to give the team greater visibility across the operation.
1
Get a complete view of your venue, live in service. Floorplans, dining status, cover counts, table transfers and merges, time-on-table stats, and minimum/maximum spend, all from one visual layout.
2
Make price changes and dynamic pricing easily across your estate. Manage different prices across products, with VAT switching automatically, for example between eat-in and take-out.
3
Search every action on the POS, including voids, discounts and refunds, with a clear record you can check back against.
4
Complete control and visibility of your stock, anytime of the day. Easily see low and out of stock items on the POS, with counts reducing automatically as items sell.
5
Let customers pay the way that suits them. Split by covers, product, or split equally across the whole group.
6
Easily record deposits on the POS and redeem them against the customer’s booking when they arrive. Smooth reconciliation and transparency for your customers.
7
Promotions made simple. No price overrides, or manual calculations, auto-bundle products for meal deals, set menus or 2-for-1s, with the promotional price applied automatically.
8
Keep customers safe and team fully in the know with key product information available within the POS while keeping your business compliant with Natasha’s Law.automatically.
9
Make vouchers easy to sell and redeem in the POS for a seamless customer experience. Voucher codes can be auto-generated ready for redemption without the need for any back-office tasks.
10
Information at your fingertips with our reporting module. Access real-time sales, cash-up and service data on-site or at head office so you can see how the estate is performing.
11
The offline mode within our products enables you to continue to trade until connection is restored. The reassurance you need to keep operations running from morning till close.
12
One system, one data. Your EPOS communicates with all your operations and is the hub of your technology network. With over 200+ integrations we offer you choice and best of breed, so you get the technology stack you want to work with.
Support teams covering all technical software and hardware.
Ability to access systems remotely to resolve issues.
Available 24 hours, 364 days a year to ensure you are always trading.
Tevalis EPOS is designed by hospitality, for hospitality. Over two decades, that’s meant building the system through direct consultation with operators and industry professionals, not just software developers guessing what a busy service actually needs.
It connects the parts of the operation into one core easy to use system, order taking, payments, table management, stock and reporting. And because it’s built to integrate with the platforms you already use, from payment providers to reservations and workforce management, it can grow alongside the technology you choose next.
Yes, but we know switching EPOS provider is a big decision.
We start by understanding exactly where your current system is letting you down and design a bespoke EPOS system which not only overcomes those issues, but brings real benefits to your business.
Customers often turn to us as their EPOS has become unreliable and slow – or is simply too complicated and another headache alongside the demands of running a hospitality business.
We’ll advise you through every stage of the move, so switching feels like a supported process rather than something you’re managing alone on top of running your business.
We use the latest hardware which is built for longevity, and customisable layouts for simplified processes.
Yes, it certainly can. Our flexible EPOS can be found in many different businesses within the hospitality sector due to its varied features and setup functionally. By understand your business needs and challenges, our EPOS can be set up to match different business models, against different estate sizes and brands.
Our team can advise on all aspects to ensure your system helps you overcome your challenges and operate as efficiently as possible,
For example, a restaurant needs reservations, table management and kitchen order routing built around full table service, whereas the tech stack and integrations for a takeaway or fast-food operation needs a completely different set up. Rather than one fixed setup, the system’s configured around how your specific business actually runs.
Yes. Our EPOS can be customed to minimise button pressing and reduce transaction speeds by up to 50%. The system is designed to keep the number of taps and button presses to a minimum, so staff aren’t clicking through several screens to process something simple. Less time per transaction means shorter queues at the bar and faster table turns during your busiest periods.
Our partners offer pay-at-table options for an effortless experience and you can reduce your average payment process to just 20 seconds with seamlessly integrated payment service providers.
We support a broad range of sectors within the hospitality industry and have designed, built, installed and supported EPOS systems for large operators including The Village Hotels, Lane7 and Harvey Nichols, to more unique requirements such as P&O Ferries.
Our systems can also be found support operators in leisure attractions, theatres and cinemas, stadiums and arenas, hotels and membership clubs.
