One seamless system covering every customer interaction

Visitor Attraction Technology to provide the best customer experience

A visitor attraction is rarely one operation. A café, a grab-and-go window, a gift shop and a ticket desk can all be running at once, under one roof, with completely different rhythms, and visitors move between all of them without a second thought.

Tevalis connects ticketing, ordering, payments and stock across every part of the venue, so your team can serve more people when footfall peaks, and you get one clear view of performance across cafés, retail and admissions instead of piecing it together area by area.

Whether you’re running a museum, zoo, heritage site or family attraction, that means a solution built around how visitors actually move through your venue, not a generic setup applied to it.

Want your attraction to run smoothly every night?

Visitor Attractions TECHNOLOGY

Handle changing visitor numbers with ease

Understanding how all areas of an attraction is performing, when and where peak demands will be, and what for, is essential to provide the best visitor experience.

Management tools give teams visibility on stock across all food, drink and retail outlets at all times, as well as  deliveries and wastage, allowing them to respond when demand shifts around the venue.

Tevalis Visitor Attraction systems give teams flexible ways to serve across fixed tills, handheld devices and self-service, helping keep queues moving during weekends, school holidays and seasonal peaks, ensuring you can handle changing visitor numbers with ease.

Benefits for visitor attractions using Tevalis

Serve at speed during peak times

Give visitors more ways to order and pay across your venue. Fast EPOS, handheld ordering, integrated payments and self-service help teams serve more people when footfall peaks.

Manage different areas as one

Manage cafés, restaurants, kiosks and retail areas from one connected system, with consistent pricing, products and promotions.

Know your best sellers and busiest times

Use reporting to identify best sellers, busy periods and performance across all areas, helping teams plan staffing and make sure popular products are available.

Track individual customer spend

Integrate ticketing with wider technology to improve customer engagement before, during, and after their visit, gaining a clear picture of their day and spend.

Recognise members and loyal visitors

Connect loyalty and membership benefits with EPOS so returning visitors can receive the right discounts, offers or entitlements.

Understand the overall business picture

Bring sales, stock and operational reporting together to understand how different areas of your attraction are performing, to help make informed decisions.

Trusted by leading visitor attractions

Partners with leading visitor attraction technology platforms

We work in partnership with 200+ expert industry-leading hospitality tech specialists, including payment services, mobile ordering, delivery and reservation systems, integrating their technology seamlessly into one bespoke solution for you.

Restaurant technology partners include:

2,500+

Clients globally

200+

Integrations

£3bn+

Processed yearly

40

Countries supported

More than the numbers

Discover the expertise, technology and service behind our success.

Join the 8,000+ businesses using Tevalis

“We are happy with everything Tevalis has enabled us to do and ultimately, helping us to grow as a business.”
“We tasked Tevalis with migrating 20 venues and 102 EPOS systems within 10 weeks. Thanks to their tremendous help and support, our systems were successfully switched over in just one day.”
“If we’re out of stock Tevalis knows that, and it also flows through to the app, which is really helpful, so we don’t end up selling something that we don’t have. “We used to get a lot of dropped transactions because the tills weren’t keeping up with the card machines, so there were a lot of discrepancies, and that has virtually completely eradicated.”
“From the first meeting with Tevalis, nothing’s been too much trouble; they’ve helped us through the journey of proof of concept right through to our final opening. Nothing has been too much trouble for them; in fact, they’re almost a department of Village; it’s that close working.”
Changing POS is a big job within any hospitality company, especially when you’ve got multiple venues and different types of venues This was one time only, so we knew we had to make it right. Now that we’re through the whole process, we’re convinced that we made the right decision in picking Tevalis.”
“We have been so impressed with Tevalis, from meeting and understanding our business needs to installation, allowing us to have all the necessary business information live.”

How our expertise has helped 
visitor attractions operators run more efficiently

Colchester Zoo – All-in-one system improved experience for staff and visitors

With 24 catering locations and five retail outlets on site, Colchester Zoo needed a technology solution which was simple for staff, would improve customer experience, and bring long-term business benefits.

Tevalis offered a complete, all-in-one solution, designing a bespoke visitor attraction technology system which offered both immediate and long-term advantages, including

26 EPOS terminals, Kitchen Management, Stock Management, Centralised Management, Business Analytics and payment, accounting and ticketing integrations.

Watch their story Read case study

Westmoreland Family – Faster service for busy motorway services sites

Westmorland cook real food and sell exceptional produce in motorway service areas across multiple sites and needed comprehensive hospitality technology with the capacity to adapt and grow alongside the business.

Self-service kiosks and kitchen management systems, integrated with technologies for precise stock management, swift and easy payments and an intuitive loyalty platform, provided a comprehensive digital hospitality system with the scalability and agility needed for rollout across all sites.

Watch their story Read case study

Treetop Adventure Golf – Technology to keep a growing business on top of its game

An expanding business with multiple venues, Treetop Adventure Golf needed a technology partner to simplify processes whilst future-proofing the business.

Specific requirements included comprehensive reporting across all areas, easier management of stock and inventory across all sites, as well as specific integrations for improving the customer journey and simplifying processes.

Each Treetop site was fitted with user-friendly EPOS terminals which sync seamlessly with cloud-based management modules Business Analytics, Centralised Management, and Stock Management, improving operations across all areas of the business, ensuring that its customers have a smooth and enjoyable experience.

Watch their story Read case study

Ready to support you 24/7

Support teams covering all technical software and hardware.
Ability to access systems remotely to resolve issues.

Available 24 hours, 364 days a year to ensure you are always trading.

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FAQs

Tevalis EPOS is designed by hospitality, for hospitality.

Over two decades, that’s meant building the system through direct consultation with operators and industry professionals, not just software developers guessing what a busy service actually needs.

It connects the parts of the operation into one core easy to use system, order taking, payments, table management, stock and reporting.

And because it’s built to integrate with the platforms you already use, from payment providers to reservations and workforce management, it can grow alongside the technology you choose next.

Our expert team at Tevalis will help identify this for you. Our solutions consultants are highly-knowledgeable and focussed on determining the ideal digital strategy and hospitality technology for your business.

We will assess both your current needs and future goals to identify together how of EPOS, operations and back-of-house integrated technology can add efficiencies and value to your business operations.

Yes. Our expert team will consider every detail of your products, functions and visual aesthetic to create a customised EOPS designed to fulfil your business needs.

The time depends upon the scale of your business and the number of outlets, systems and integrations required.

You will be assigned a dedicated project manager who will support throughout implementation, and receive a detailed handover from the solutions consultant team who will then work alongside you and your team to plan your project, ensuring all necessary provisions are in place and that the finished outcomes meet your objectives.

Yes, but we know switching EPOS provider is a big decision.

We start by understanding exactly where your current system is letting you down and design a bespoke EPOS system which not only overcomes those issues, but brings real benefits to your business.

Customers often turn to us as their EPOS has become unreliable and slow – or is simply too complicated and another headache alongside the demands of running a hospitality business.

We’ll advise you through every stage of the move, so switching feels like a supported process rather than something you’re managing alone on top of running your business.

We use the latest hardware which is built for longevity, and customisable layouts for simplified processes.

Yes, it certainly can. Our flexible EPOS can be found in many different businesses within the membership sector due to its varied features and setup functionally. By understanding your business needs and challenges, our EPOS can be set up to match different business models, against different estate sizes and brands.

Our team can advise on all aspects to ensure your system helps you overcome your challenges and operate as efficiently as possible,

For example, a restaurant needs reservations, table management and kitchen order routing built around full table service, whereas the tech stack and integrations for a takeaway or fast-food operation needs a completely different set up.

Rather than one fixed setup, the system’s configured around how your specific business actually runs.

Yes. Our EPOS can be customed to minimise button pressing and reduce transaction speeds by up to 50%. The system is designed to keep the number of taps and button presses to a minimum, so staff aren’t clicking through several screens to process something simple. Less time per transaction means shorter queues at the bar and faster table turns during your busiest periods.

Our partners offer pay-at-table options for an effortless experience, and you can reduce your average payment process to just 20 seconds with seamlessly integrated payment service providers.

There is no set cost for our technology. We will determine your exact requirements and business needs and build the right system from there. This includes different hardware needs, features and functions that require bespoke development, and integrations with third-party providers. Once these discussions are complete, a tailored price will be quoted.

Want to ensure your visitor attraction secures great reviews?

Contact us today to discuss your technology solution for your restaurant operation.

See how we’ve helped large hospitality brands get smarter with their tech.