Casinos don’t stop. From the gaming floor to the bars and restaurants around it, service has to keep moving around the clock, and nothing should get in its way, least of all the technology behind it.
Tevalis connects ordering, payments, stock and reporting on one platform, so your team can take orders and payments wherever guests are, and every part of the venue works from the same information, instead of piecing it together after hours.
Whether you’re running a single casino or a multi-site group, that means a solution built around how your venue actually operates, with the flexibility to adapt as the business changes.
Casinos TECHNOLOGY
Our technology enables you to understand your guests better through gaming CRM and loyalty integrations which can connect spend and customer behaviour, helping to identify trends and opportunities to build loyalty.
You can also gain a greater understanding of performance across the business using central reporting to view sales, service, security, cash-up and other operational information without piecing together separate reports.
With constant control and monitoring of stock, deliveries, purchases and wastage, teams have greater visibility of inventory and margin across the operation.
Bring payments, gaming CRM, loyalty and other hospitality platforms together with EPOS rather than running key parts of the guest journey separately.
Use handheld and mobile ordering to take orders around the casino floor, bars and other areas to keep service moving without interrupting the wider experience.
Send orders directly to the appropriate kitchen or preparation area, helping front and back of house stay connected across different service points.
Connect EPOS with gaming CRM and loyalty platforms to understand spend and customer behaviour, helping teams recognise trends and create more relevant guest experiences.
Track stock, deliveries, purchases and wastage across the operation. Better visibility helps understand what’s being used, what’s selling and where margins may be slipping.
Bring sales, service, stock and performance information together, giving managers a clearer view of what’s happening across different areas and sites.
Flexible EPOS that streamlines service, boosts efficiency and drives sales revenue growth.
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Manage stock, wastage, procurement and transfers in real time across every site.
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Streamline kitchen operations with instant orders, alerts and clear prep management.
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Swift and easy ordering, direct to kitchen so customers order, eat and pay quicker.
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Complete control, detailed reporting, and simplified processes across all sites.
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Make smarter decisions with automated reports, live data and customisable dashboard.
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We work in partnership with 200+ expert industry-leading hospitality tech specialists, including payment services, mobile ordering, delivery and reservation systems, integrating their technology seamlessly into one bespoke solution for you.
Casino technology partners include:
2,500+
Clients globally
200+
Integrations
£3bn+
Processed yearly
40
Countries supported
Discover the expertise, technology and service behind our success.
Napoleons Casino offers excellent gaming, poker facilities, vibrant bars, and award-winning restaurants, across various sites.
We equipped each business with user-friendly EPOS terminals that seamlessly integrate with management modules for Business Analytics, Centralised Management, and Stock Management.
Teams now benefit from our robust and reliable EPOS, which offers detailed reporting and analytics, providing valuable insights into critical business performance data.
Support teams covering all technical software and hardware.
Ability to access systems remotely to resolve issues.
Available 24 hours, 364 days a year to ensure you are always trading.
Our EPOS is designed for hospitality and has been proven to maximise efficiency and optimise revenue – with more than 15,000 units installed globally.
They allow fast and effective input of orders and provide immediate communication between point of sale and your teams, ensuring a smooth ordering and payment journey for customers, boosting satisfaction and engagement.
Intelligent functionalities streamline stock processes, allowing your team to easily monitor orders, stock levels, wastage, and sales trends, with full access to required data available through over 200 specific reports, including analysis on sales and service.
We start with a conversation, before we talk about costs.
We’ll ask where you feel your current technology lets you down and discover where the biggest benefits and improvements can be made.
Our team will determine your exact requirements and needs and build the right system from there. This includes different hardware needs, features and functions that require bespoke development, and integrations with third-party providers. Once these discussions are complete, a tailored price will be quoted.
Our implementation process begins once your new system has been quoted for and confirmed. From there your project will be managed by our team of expert project managers who will be in contact with you every step of the way.
Generally, this process can take between 6-8 weeks to be completed and ready for Go Live.
This includes on-site training and installation (projects with Self-Service Kiosks tend to take longer).
We are a flexible business so whatever your timescales, talk to us to help.
Yes, we will look at what your business wants to achieve and advise accordingly.
With the flexibility to easily integrate market-leading systems from more than 200 partners, you can choose as much or as little as you need to fit your casino business and your plans.
Whatever you need and wherever you are in your journey, your Tevalis solution will grow alongside you.
Yes, our management tool provides in-depth data and analysis to empower you to make proactive decisions to improve your operations further, and ultimately achieve key business objectives.
Operators onsite and head office teams have full access to required data available through over 200 specific reports, including analysis on sales, service, security, cash up, and Kitchen Management Systems (KMS).
Automated reporting provides key and relevant data to specific users in a quick and convenient way without the need for manual searching.
The dashboard summarises top-level data in easy-to-view graphical formats, as well as live updating of your latest sales feed.
Yes. After your system has been installed and are live, you will be supported by our projects team and introduced to your account manager. This ensures direct contact between you and our team who will troubleshoot and guide you through the first two weeks of using your new system. Once that period has come to an end, our 24/7 support team will be on the other end of the line whenever you need them, 364 days a year.
Talk to our team about a technology solution built around your business
