Add an additional revenue stream into your business, with a trialled and tested CRM & Loyalty platform which is tailored to your business.
With your competitors only a click away, customer loyalty has become more important than ever for the growing hospitality industry. Not only do repeat customers account for an on-going stream of revenue, but through positive experiences, your regulars provide increased business support through word of mouth marketing. Maintain customer retention by recognising your most loyal customers and giving back, with rewards.
Whether it’s collating a strategic marketing strategy using detailed insights, or the creation of a tailored loyalty scheme, the Tevalis Customer Relationship Management (CRM) module has been designed for operators who want to effectively target their guests.
Understand your customers and their spending behaviours in detail including their account type, their contact details, what their most purchased item is, what their most commonly visited session is and much more.
From this insight, marketing teams are able to import key data into their chosen email marketing platform to create targeted email campaigns. For example, target old customers whos favourite cocktail was a mojito, with a specific offer to entice them back in.