Support

The efficient operation of your EPOS system is essential to the running of any hospitality business. Tevalis provide all product support services covering both hardware and software through our in house technical support helpdesk and team of onsite technical engineers from 9am-midnight, 365 days of the year throughout the whole of the UK.

All Tevalis software solutions are developed by our in house expert team of UK based software developers who also back up our customer support technicians allowing customer support queries to be handled extremely quickly and effectively. All Tevalis EPOS systems are installed with remote access software enabling most problems to be solved over the telephone or by a Tevalis technician accessing your system from our head quarters in London, ensuring problems are dealt with quickly.

Tevalis offer customised software development services including the introduction of features to our existing solutions, integrations with your existing systems and the development of large sophisticated bespoke applications. All software developments are fully project managed, technically specified and developed by our UK based in house development team.